Sunday, June 17, 2012

English 895 Blog Community Analysis

At the conclusion of the blogging portion of our class, I can see that this medium is effective for distance education courses: they enable students to reflect on information shared by their classmates, assist in building that knowledge through encouragement and intertextuality, and continue the conversation beyond the hours of the class session. In this way, blogs are an effective community-building tool, but they must be presented with a clear purpose, and in conjunction with synchronous media, for a true sense of belonging to occur. 

I understand a community to be a group of people united by a common goal or interest. They inherently turn to communication and collaboration in order to accomplish their goals and maintain their interests. Those in the community should feel a sense of belonging, accomplished when individuals believe they are appreciated. My definition is slightly broader than D. Randy Garrison and Norman D. Vaughn’s definition, which focuses specifically on an “educational community”: “a formally constituted group of individuals whose connection is that of academic purpose and interest who work collaboratively toward intended learning goals and outcomes” (20). The unifying idea here is collaboration in order to achieve shared goals. Generally speaking, community is accomplished at different moments, in different ways, by each individual; therefore, it represents a challenge for instructors to develop, manage, and evaluate.

For many distance instructors, blogs can be an effective community-building tool. Due to the nature of the medium, blogs afford opportunities for reflection and elaboration: one “goal, providing thorough, detailed reader response, is best suited to asynchronous technologies [that allow] virtual peer reviewers to insert… ‘intertextual comments’” (Breuch 151). I used SoundCloud to record spoken feedback, and doing so provided an opportunity to insert “intertextual comments” that would link students to my thoughts, but one can also provide links to other scholars/publications as well. Scott Warnock also points out that asynchronous communication, like message boards and blogs, “provide a complex audience: students are writing not just to the teacher but to each other” and the wider public (70). In fact, I recommended one of my posts to a member of the English department who isn’t in this class. 

I knew I had to eventually write this post, and because of this knowledge, I approached the blogs as an experiment. In order to create a community, I made sure to visit each student’s blog at least once, and I used SoundCloud for audio comments. I initially got some great feedback on SoundCloud. Both Catrina and Sarah began recording their thoughts, but I saw them turn to written feedback as the weeks progressed (as did I). I can’t say whether people felt a stronger connection to me because they heard my voice. In fact, I came to believe that asynchronous audio communication just isn’t as strong as synchronous audio communication, when it comes to community-building. Text comments seem to accomplish as much as audio. 

The blog was a useful tool for my own personal interaction with the topic I had chosen. Unlike the typical annotated bibliography assignment, blogging felt more informal and allowed me an opportunity to discuss the fault in my assumptions, particularly in blog post 5; therefore, when I think of the benefits of the blog assignment, I don’t immediately think of the feedback I received from fellow students. Other moments of camaraderie occurred in the WebEx chat function, the Adobe Connect video camera layout, Google Hangout, and even Facebook. 

The chat in WebEx afforded an opportunity for further support as fellow scholars. When students were speaking through video/audio, listeners would type in comments of praise, encouragement, or elaboration. It can be intimidating to have the camera on you during class, but the chat helped diminish those anxieties by making students feel their input was appreciated. It also allowed students to play; several jokes emerged on the chat (particularly in regard to leopard pants), and that opportunity to relax and interact with each other on a non-scholarly level certainly promoted camaraderie.

 The praise and encouragement continued in the comments on my blog. Angela wrote of our tool review, “Fantastic collaboration among the three of you.” Mark said of an article review, “Fascinating stuff,” while George stated, “Well done!” Each comment I received had some level of encouragement; it was much needed and appreciated. As Garrison and Vaughn point out, “students must feel emotionally secure to engage in open, purposeful discourse,” and my readers gave me that sense of security (20). 

It’s a minor moment, but it stands out to me personally: when I used the Adobe Connect camera layout to indicate that Cheri should speak for our group, the class laughed, and I could see their laughter. As I stated in my definition above, belonging is experienced when an individual feels appreciated. This class is great at providing support for scholarly input, but it also has a great sense of humor, showing appreciation for a good joke, too. Without that camera layout, 1) I wouldn’t have been able to make that particular joke, and 2) I wouldn’t have received that visual feedback of laughter. 

Google Hangout provided a fluid conversational experience that allowed us to accomplish on-task conversation as well as off-task conversation that was just as valuable for community building. We ended up swapping teaching strategies and laughing over our common failures and anxieties as instructors. Hashing out shared experiences provided a sense of belonging that would have been difficult to accomplish in a medium that hindered audio/visual communication. 

As part of my experiment with this blog, I attempted to bring Facebook and Twitter into the experience. I used the NetworkedBlogs app to automatically post links to my blog on Facebook and Twitter as a means of expanding my readership: it wasn’t a complete failure. I can’t say whether any of my Twitter followers used the links, but I know at least one of my Facebook friends checked out my blog regularly because of the links. He just never commented because the material didn’t exactly interest him; I suppose it does have a limited audience. The bigger community moments occurred when jokes from the class trickled onto Facebook: the pictures of Kevin and his halo, Mark in his astronaut helmet, and Cheri in her pirate hat. I wasn’t necessarily a direct participant, but I was in on the joke, and that gave me a feeling of belonging. 

What limited my sense of community during the blog was time and assessment. I struggled to keep up with the reading assignments, the instructional tool review, and the blog posts, and I focused more on what would translate directly into a grade than I did on reading other blogs and commenting on them. Requiring blog comments would have motivated me to comment more, but I don’t believe it would lead to community. Due to my observations of WebEx chat and Google Hangout, I feel a stronger sense of community in synchronous media. This sentiment is supported by Lee-Ann Kastman Breuch’s conclusions: “[synchronous] activities are closely associated with speaking situations; if instructors and students prefer this faster, interactive dynamic, synchronous technologies would be more effective” (151). Asynchronous communication feels much more solitary.

I think a common goal would have strengthened the community-building aspect of this assignment. As Garrison and Vaughn point out, students “must be able to develop the personal relationships necessary to commit to, and pursue, intended academic goals and gain a sense of belonging to the community” (19). I think it would have been better if, perhaps, we initially knew the topic each student was studying; students could post their proposal assignment as their first blog publication. We could, therefore, choose to follow students with a shared interest, and the articles they review could then inform our final project. Their recommendations at the end of each blog post would also resonate more, and writers would feel their work was more appreciated by their readers. 

Approaching the assignment this way would create a “course design that enables [students] to construct their own knowledge, together” (qtd. in Warnock 71). And I feel it aligns with Joyce Neff and Carl Whithaus’s impression that “the opportunity for a community of learners and for the social construction of knowledge in a classroom is improved when students bring a variety of expertise to the learning site” (13). As I stated earlier, community is felt when one is appreciated. By spontaneously forming groups centered on a sub-interest, students may feel that the knowledge they bring to their blog is useful to others. 

Blogs play a valuable role in creating a sense of community in a distance education courses because they help ensure that the conversation continues when the class session is over. I believe blogs are an interactive asynchronous medium for community-building, but they must begin with a clear purpose, and they must be coupled with synchronous communication in order to establish any true bonds. 

Works Cited:
Breuch, Lee-Ann Kastman. “Enhancing Online Collaboration: Virtual Peer Review in the Writing Classroom.” Online Education: Global Questions, Local Answers. Eds. Kelli Cargile Cook and Keith Grant-Davie. Amityville, NY: Baywood Publishing Company, Inc., 2005.
Garrison, D. Randy and Norman D. Vaughn. Blended Learning in Higher Education: Framework, Principles, and Guidelines. San Francisco: Jossey-Bass, 2008. Print.
Neff, Joyce Magnetto and Carl Whithaus. Writing Across Distances & Disciplines: Research and Pedagogy in Distributed Learning. New York: Taylor & Francis Group, LLC, 2008. Print.
Warnock, Scott. Teaching Writing Online: How and Why.  Illinois: NCTE, 2009.  Print.



Monday, June 11, 2012

English 895 Blog Entry 5: Fine! Video, particularly intermodality, is beneficial to OWI


Whithaus, Carl, and Joyce Magnotto Neff. "Contact And Interactivity: Social Constructionist Pedagogy In A Video-Based, Management Writing Course." Technical Communication Quarterly 15.4 (2006): 431-456. Academic Search Complete. Web. 6 June 2012.

Carl Whithaus and Joyce Neff (two incredible monarchs – one current, one former), discuss their findings in a study of a management writing course broadcasted through interactive television (ITV) and video streaming (VS). Ultimately, their findings suggest that video-based delivery is a beneficial tool for distance teachers and students as it creates a liveliness that promotes social constructionist pedagogy. 

To situate their study, they argue that many approaches to distance learning have touted online environments as “written” environments, with emphasis on technology like discussion boards (a la Warnock); as a result, video technology and the kind of dialogue needed for collaboration has been ignored (Whithaus and Neff 436). They maintain, “Multiple ways of presenting information and multiple means of interaction help students construct the necessary mental representations that we call learning (qtd. In Whithaus and Neff 436-437). 

From their data, they feel that traditional classroom experiences influence the needs of online students. They want the same kind of contact as F2F classrooms. The liveliness of F2F communication was, for instructors, difficult to plan, but they found that it was necessary to have synchronous communication, particularly on video, in order to accomplish any liveliness.  

Whithaus and Neff favor teaching with various modes and modalities, arguing that variety helps the learning process, even for a class aimed at the study of written communication. This supports an argument in my previous blog post on Maud Chiekansky and Thierry Chanier’s study. They found that intermodality, or the use of a variety of communication forms like audio, text chat, and others, supports the writing process and expedites collaboration (Ciekanski and Chanier 175 and 178). These findings also agree with those in another blog post on Mary Lourdes Silva’s study. She proposed that combining modes of feedback helps facilitate the writing process (Silva 1).  It seems intermodality is key to success in online writing instruction. 

Whithaus and Neff’s study disagrees, however, with a study in another previous blog post, at least in part. Jana Reisslein, Patrick Seeling, and Martin Reisslein report that students are equally satisfied with both ITV and VS, and they are more interested in flexibility and interaction than the form of delivery. Whithaus and Neff reveal that, indeed, interaction (or contact) is vitally important to students; however, students get distracted and even frustrated by the mode of delivery, and this frustration can lead to moments of liveliness and collaboration. 

I recommend this article for anyone interested in the affordances of video in an online writing course. It ended up “talking to” many of my previous blog posts, but it also problematizes Warnock’s enthusiastic support of discussion board technology. I started this blog hoping to find research supporting my assumption that audio could accomplish as much as video without the distraction. Instead, I discovered that intermodality is vitally important in online writing instruction, and the distraction has its benefits. I concede. 

Ciekanski, Maud and Thierry Chanier. "Developing Online Multimodal Verbal Communication To Enhance The Writing Process In An Audio-Graphic Conferencing Environment." Recall 20.2 (2008): 162-182. Academic Search Complete. Web. 21 May 2012.

Reisslein, Jana, Patrick Seeling, and Martin Reisslein. "Video In Distance Education: ITFS Vs. Web-Streaming: Evaluation Of Student Attitudes." Internet & Higher Education 8.1 (2005): 25-44. ScienceDirect. Web. 5 June 2012.

Silva, Mary Lourdes. "Camtasia In The Classroom: Student Attitudes And Preferences For Video Commentary Or Microsoft Word Comments During The Revision Process." Computers & Composition 29.1 (2012): 1-22. Academic Search Complete. Web. 30 May 2012.

Tuesday, June 5, 2012

English 895 Blog Entry 4: Audio/Video delivery changes; Student satisfaction does not


Reisslein, Jana, Patrick Seeling, and Martin Reisslein. "Video In Distance Education: ITFS Vs. Web-Streaming: Evaluation Of Student Attitudes." Internet & Higher Education 8.1 (2005): 25-44. ScienceDirect. Web. 5 June 2012.

This article was published at a time when many universities were considering (or undergoing) a transition from the Instructional Television Fixed Service (ITFS) form of distance education to web-streaming distance education. Its goal is to examine students’ attitudes toward of this new format in order to understand and serve their needs. 

To accomplish this goal, Jana Reisslein, Patrick Seeling, and Martin Reisslein performed a survey-based naturalistic study of nearly 360 distance education students at the University of Arizona. Nearly half of the students surveyed had been participating in ITFS courses, and the other half in web-streaming courses.

Among their background research, Reisslein, Seeling, and Reisslein point out the “no significant difference” phenomenon: distance education appears to be just as effective as face-to-face education. They wish to push this further by checking whether the form of audio/video transmission made any impact on students’ learning.

There are three main forms of distance education through video: “interactive two-way video and audio… essentially a video conference…, one-way live video and two-way audio, and one-way delayed audio and video” (Reisslein, Seeling, and Reisslein 26). The first is closest to the feel of face-to-face education but requires a high-speed connection and synchronous participation. 

Because of some students’ limited access to high-speed internet, the one-way video/two-way audio format has been widely adopted.  In the 80’s this format was accomplished through ITFS. In the early 2000’s, universities began to phase out ITFS in favor of web-streaming education. As of 2005, when this article was published, most online courses were a one-way delayed audio and video profile. 

Results from their survey research showed that ITFS students reported better video quality and fewer technical difficulties, but both groups reported a similar sense of accessibility. Despite the difficulties with web-streaming, all students seemed to prefer it. All participants found interaction with the teacher and fellow students to be mediocre with a slight advantage found among web-streaming. 

The researchers concluded that the level of satisfaction is the same for both forms of delivery, but there are some differences among individual aspects. Namely, students desire flexibility in distance education, marked by the ability to participate either synchronously or asynchronously depending on their schedule. 

This article provides detailed historical information about the progression of audio/video-based delivery in distance education, but I felt the researchers tried to accomplish too much. They have a great deal of useful data from their survey research, but it will require the reader to spend a great deal of time to process everything. 

The most interesting aspect of this article, for me, is the fact that students seemed to be relatively indifferent to minor changes in format and the addition of new technology. What students seem to care about is interaction and time management, two aspects that impact any form of education whether it’s distance or face-to-face.