Whithaus, Carl, and Joyce Magnotto Neff. "Contact And
Interactivity: Social Constructionist Pedagogy In A Video-Based, Management
Writing Course." Technical Communication Quarterly 15.4 (2006):
431-456. Academic Search Complete. Web. 6 June 2012.
Carl Whithaus and Joyce Neff (two incredible monarchs – one current,
one former), discuss their findings in a study of a management writing course broadcasted
through interactive television (ITV) and video streaming (VS). Ultimately,
their findings suggest that video-based delivery is a beneficial tool for
distance teachers and students as it creates a liveliness that promotes social
constructionist pedagogy.
To situate their study, they argue that many approaches to
distance learning have touted online environments as “written” environments,
with emphasis on technology like discussion boards (a la Warnock); as a result,
video technology and the kind of dialogue needed for collaboration has been
ignored (Whithaus and Neff 436). They maintain, “Multiple ways of presenting information
and multiple means of interaction help students construct the necessary mental
representations that we call learning (qtd. In Whithaus and Neff 436-437).
From their data, they feel that traditional classroom
experiences influence the needs of online students. They want the same kind of
contact as F2F classrooms. The liveliness of F2F communication was, for
instructors, difficult to plan, but they found that it was necessary to have
synchronous communication, particularly on video, in order to accomplish any
liveliness.
Whithaus and Neff favor teaching with various modes and
modalities, arguing that variety helps the learning process, even for a class
aimed at the study of written communication. This supports an argument in my
previous blog post on Maud Chiekansky and Thierry Chanier’s study. They found
that intermodality, or the use of a variety of
communication forms like audio, text chat, and others, supports the writing
process and expedites collaboration (Ciekanski and Chanier 175 and 178). These
findings also agree with those in another blog post on Mary Lourdes Silva’s
study. She proposed that combining modes of feedback helps facilitate the
writing process (Silva 1). It seems
intermodality is key to success in online writing instruction.
Whithaus and Neff’s study disagrees, however, with a study in
another previous blog post, at least in part. Jana Reisslein, Patrick Seeling,
and Martin Reisslein report that students are equally satisfied with both ITV
and VS, and they are more interested in flexibility and interaction than the
form of delivery. Whithaus and Neff reveal that, indeed, interaction (or
contact) is vitally important to students; however, students get distracted and
even frustrated by the mode of delivery, and this frustration can lead to
moments of liveliness and collaboration.
I recommend this article for anyone interested in the affordances
of video in an online writing course. It ended up “talking to” many of my
previous blog posts, but it also problematizes Warnock’s enthusiastic support
of discussion board technology. I started this blog hoping to find research
supporting my assumption that audio could accomplish as much as video without
the distraction. Instead, I discovered that intermodality is vitally important
in online writing instruction, and the distraction has its benefits. I concede.
Ciekanski, Maud and Thierry Chanier.
"Developing Online Multimodal Verbal Communication To Enhance The Writing
Process In An Audio-Graphic Conferencing Environment." Recall 20.2
(2008): 162-182. Academic Search Complete. Web. 21 May 2012.
Reisslein, Jana, Patrick Seeling, and Martin Reisslein.
"Video In Distance Education: ITFS Vs. Web-Streaming: Evaluation Of
Student Attitudes." Internet & Higher Education 8.1 (2005):
25-44. ScienceDirect. Web. 5 June 2012.
Silva, Mary Lourdes. "Camtasia In The Classroom:
Student Attitudes And Preferences For Video Commentary Or Microsoft Word
Comments During The Revision Process." Computers & Composition
29.1 (2012): 1-22. Academic Search Complete. Web. 30 May 2012.
Fascinating stuff, and as you say, the authors are two wonderful Monarchs! One of my good friends teaches an online communication class in Alaska that uses video. It's a great idea, but they have some tech problems up there. So I just wanted to point out the everpresent tech concern...
ReplyDeleteOh yes. Video takes up a lot of bandwidth, and it seems different systems are still working out the kinks. If only everything could be as smooth as WebEx! :)
ReplyDeleteYour review of Whithause and Neff's article is quite interesting since it aligns well with my understanding of the differing affordances that each of these technological venues offers students. I think their article could serve as a cautionary tale for those who overrely on certain asynchrouns technologies, thus depriving students of the spontaniety of virtual synchronous interaction. Well done!
ReplyDeleteThanks, George! I started the semester feeling stubborn about technology like video and have come to discover that distance writing teachers simply must be open-minded and experimental about different/new technologies. It's an ongoing challenge, but a necessary one. :)
ReplyDelete